Privacy Policy and Terms & Conditions

This page sets out the Privacy Policy and Terms & Conditions of Motorweb.Net in relation to its website, hosting services, VPS services, dedicated server services, support services, and related online offerings.

For the purposes of this page, Motorweb.Net, we, us, and our refer to Motorweb.Net. You and your refer to any person or entity accessing our website, contacting us, creating an account, purchasing services, or otherwise using our services.

Nothing in this page is intended to exclude, restrict, or modify any right, guarantee, or remedy that cannot lawfully be excluded, restricted, or modified under applicable law.

Privacy Policy

1. Purpose and Scope

This Privacy Policy describes how Motorweb.Net collects, holds, uses, discloses, and protects personal information in connection with the operation of its website and the provision of its services.

By accessing our website, submitting information to us, creating an account, or using our services, you acknowledge that your personal information may be handled in accordance with this Privacy Policy.

2. Personal Information We Collect

Depending on the nature of your interaction with us, we may collect personal information including:

name, email address, telephone number, company name, and billing details
account, order, invoice, payment, renewal, and support information
technical data such as IP address, browser type, operating system, device information, timestamps, and pages accessed
service-related information required to provision, maintain, secure, diagnose, and support hosting services
information contained in communications you send to us through forms, email, support requests, or other channels

3. How Personal Information Is Collected

We may collect personal information:

directly from you when you contact us, place an order, request support, or otherwise interact with us
automatically when you use our website or services, including through logs, cookies, and technical monitoring tools
from service providers, payment providers, or related parties where reasonably necessary to process transactions, manage accounts, reduce fraud risk, or deliver services

4. Purposes of Collection and Use

We may collect, use, and process personal information for purposes including:

providing, provisioning, operating, maintaining, and supporting our services
managing accounts, orders, renewals, invoices, and payments
communicating with you regarding services, support matters, account activity, operational notices, and service changes
maintaining the security, integrity, stability, and reliability of our website, systems, and infrastructure
detecting, investigating, and responding to abuse, fraud, unauthorized access, infringement, or other misuse
improving service quality, customer experience, website performance, and operational processes
complying with legal, regulatory, tax, accounting, and contractual obligations
protecting our lawful interests, rights, systems, customers, and business operations

5. Website Logs, Security, and Technical Monitoring

When you access our website, certain technical information may be collected automatically for security and operational purposes. This may include IP address, browser and device information, date and time of access, requested resources, and server response information.

We collect and use such information to operate the website, maintain availability, monitor system performance, identify faults, prevent attacks, and protect our systems and users.

6. Cookies and Similar Technologies

Motorweb.Net may use cookies and similar technologies for purposes including:

enabling website functionality
remembering preferences and improving usability
understanding usage patterns and performance
supporting diagnostics, stability, and service improvement

You may manage cookies through your browser settings. Disabling cookies may affect the functionality or performance of some parts of our website.

7. Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information to trusted service providers and contractors where reasonably necessary for the operation of Motorweb.Net, including providers involved in:

hosting and infrastructure
billing and payment processing
customer support and communications
analytics, monitoring, and operational tooling
security, fraud prevention, and abuse detection

We may also disclose personal information:

where required or authorized by law, regulation, court order, or lawful request
where reasonably necessary to enforce our rights, agreements, or policies
for the purpose of investigating, preventing, or responding to unlawful conduct, abuse, fraud, or security incidents
in connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business or assets

8. Cross-Border Processing

Personal information may be processed, stored, or accessed in multiple jurisdictions depending on the nature of the services and the providers used by us. Where this occurs, we take reasonable steps to ensure that the information is handled in a manner consistent with applicable privacy and data protection requirements.

9. Storage and Security

We take reasonable technical and organizational measures to protect personal information from misuse, interference, loss, unauthorized access, modification, and disclosure.

However, no method of transmission over the internet or electronic storage system is completely secure. To the extent permitted by law, we do not warrant or guarantee absolute security.

You are responsible for maintaining the confidentiality and security of your own credentials, systems, and devices used to access our services.

Subject to applicable law, you may have rights to:

request access to personal information we hold about you
request correction of inaccurate, incomplete, or outdated information
request deletion of information, subject to lawful retention and operational requirements
object to or request restriction of certain processing
request portability of certain information
withdraw consent where processing is based on consent

Requests may be submitted using the contact details set out below. We may require verification of identity before acting on a request.

11. Privacy Complaints

If you believe that we have failed to comply with applicable privacy obligations, you may lodge a complaint with us using the contact details below. We will review the complaint and respond within a reasonable period.

If you remain dissatisfied, you may have the right to refer the matter to the relevant regulator or supervisory authority in your jurisdiction.

12. Retention of Personal Information

We retain personal information only for so long as reasonably necessary to:

provide the services requested by you
maintain appropriate business and security records
resolve disputes and enforce agreements
comply with legal, regulatory, tax, accounting, and evidentiary obligations

When personal information is no longer required for these purposes, it will be deleted, anonymized, or securely retained only where further retention is required by law or reasonably necessary for a lawful purpose.

13. Third-Party Websites

Our website may contain links to third-party websites or services. Those third-party platforms operate under their own privacy terms and practices. We are not responsible for the privacy, security, or content practices of third parties.

14. Children

Motorweb.Net is not directed to children, and we do not knowingly collect personal information from children.

15. Amendments to This Privacy Policy

We may amend this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, service offerings, or technology. The most recent version published on this page will apply from its stated effective date.

16. Contact

Questions, requests, or complaints regarding this Privacy Policy may be directed to:

info@motorweb.net

Terms and Conditions

1. Application of These Terms

These Terms and Conditions govern your access to and use of Motorweb.Net services, including hosting services, VPS services, dedicated server services, support services, website-related services, and any related online services supplied by us.

Specific order details, service descriptions, renewal terms, pricing, quotations, and written agreements form part of the agreement between you and Motorweb.Net. To the extent of any inconsistency, a specific written agreement or accepted order document will prevail over these Terms and Conditions for the relevant matter.

Nothing in these Terms and Conditions excludes, restricts, or modifies any consumer guarantee, statutory right, or remedy that cannot lawfully be excluded, restricted, or modified.

2. Orders, Accounts, and Information Supplied by You

You warrant that information supplied by you in connection with an order, account, or service request is accurate, complete, and current. You must promptly update any information that changes, including billing details, technical contact information, and account contact details.

You are responsible for all activity carried out using your account, except to the extent caused directly by Motorweb.Net.

3. Provision of Services

Motorweb.Net will use reasonable care and skill in providing the services purchased by you. The scope, limits, inclusions, and technical characteristics of a service are determined by the applicable plan, order, proposal, invoice, or written agreement.

We may make reasonable technical, operational, security, infrastructure, or provider changes where necessary to maintain, protect, improve, or continue the services, provided the essential nature of the purchased service is not materially reduced.

4. Acceptable Use

You must not use Motorweb.Net services for any unlawful, abusive, harmful, fraudulent, infringing, or unauthorized purpose. Without limitation, prohibited use includes:

transmitting malware, phishing content, spam, or malicious code
attempting unauthorized access to systems, networks, data, or accounts
hosting, publishing, or distributing unlawful, infringing, deceptive, or harmful content
interfering with the security, integrity, or stability of our systems, networks, or services
using the services in a way that infringes third-party intellectual property, privacy, contractual, or other legal rights
using the services in a manner that creates unreasonable legal, abuse, security, or operational risk

We reserve the right to investigate suspected misuse and to take reasonable protective action in response.

5. Your Responsibilities

You are solely responsible for:

your use of the services
the legality, accuracy, integrity, and suitability of your content, software, configurations, and data
the security of your passwords, accounts, devices, and customer-side systems
maintaining appropriate backups unless managed backup services are expressly included in your plan
ensuring that your use of the services complies with applicable laws and does not infringe third-party rights
responding promptly to reasonable notices relating to billing, abuse, support, operations, or security

6. Fees, Billing, and Renewals

Fees for paid services must be paid in accordance with the pricing, billing cycle, invoice terms, renewal terms, and payment terms presented at the time of order or otherwise agreed in writing.

Unless stated otherwise, recurring services renew automatically for the next billing period. If an amount remains unpaid after it becomes due, we may suspend, restrict, or terminate the relevant services after providing a reasonable opportunity to remedy the non-payment where appropriate.

7. Suspension and Termination

Motorweb.Net may suspend, restrict, or terminate a service where reasonably necessary, including where:

fees are overdue
these Terms and Conditions are breached
the services are used unlawfully or in an abusive manner
continued operation creates a legal, abuse, operational, infrastructure, or security risk
we are required to act by law, court order, regulatory obligation, or provider requirement

You may cancel services in accordance with the applicable billing cycle, notice period, or any specific cancellation terms applying to the service purchased.

8. Availability, Maintenance, and Backups

While Motorweb.Net aims to provide reliable services, uninterrupted, secure, or error-free availability cannot be guaranteed at all times. Service performance may be affected by scheduled maintenance, emergency maintenance, hardware failure, software defects, upstream outages, denial-of-service attacks, abuse mitigation, third-party failures, internet conditions, or events beyond our reasonable control.

Unless expressly included in a managed service offering, you remain solely responsible for maintaining current and recoverable backups of your own content, data, software, and configurations.

9. Third-Party Services

Certain services may depend on third-party providers, infrastructure, software, payment processors, registries, integrations, or networks. Motorweb.Net is not responsible for delay, outage, policy change, suspension, failure, or conduct of third parties outside our reasonable control, although we may take reasonable steps to manage or mitigate the effects where practicable.

10. Warranties and Limitation of Liability

To the maximum extent permitted by law:

services are provided on an “as available” and “as is” basis
we do not warrant uninterrupted availability, absolute security, or error-free operation
we exclude liability for indirect, incidental, special, exemplary, punitive, consequential, or business interruption losses
we exclude liability for loss of profit, loss of revenue, loss of opportunity, loss of goodwill, or loss of data, except where such liability cannot lawfully be excluded
we are not liable for losses caused by your own acts, omissions, misconfigurations, insecure credentials, unlawful use, or failure to maintain appropriate backups

Where legislation implies a guarantee, warranty, condition, or remedy that cannot lawfully be excluded, our liability is limited only to the extent permitted by that legislation.

Where the law permits limitation of liability in relation to services not ordinarily acquired for personal, domestic, or household use, our liability may be limited, at our option, to resupplying the relevant services or paying the reasonable cost of having those services supplied again.

To the maximum extent permitted by law, our aggregate liability arising out of or in connection with a service is limited to the amount paid by you for that service during the period reasonably connected to the claim.

11. Responsibility for Customer-Caused Loss

You indemnify Motorweb.Net against losses, liabilities, damages, costs, and expenses reasonably incurred by us to the extent they arise from:

your breach of these Terms and Conditions
your unlawful or improper use of the services
your content, software, or data
your infringement of any third-party rights

This clause does not apply to the extent that the relevant loss was caused or contributed to by Motorweb.Net.

12. Changes to Services or Terms

Motorweb.Net may amend services, features, pricing, infrastructure, and these Terms and Conditions where reasonably necessary for legal, regulatory, security, technical, operational, or business reasons. The version published on this page or otherwise notified to you will apply from its stated effective date.

13. Severability

If any provision of this page is found to be invalid, unlawful, or unenforceable, that provision is to be read down to the extent necessary, or severed if necessary, and the remaining provisions will continue in full force to the extent permitted by law.

14. Contact

Questions regarding these Terms and Conditions may be directed to:

info@motorweb.net